Terms of service

Rules of electronic provision of services within the Artelid platform
These Terms of Service have been issued on the basis of Article 8.1.1 of the Act of 18 July 2002 on the provision of services by electronic means (consolidated text: Journal of Laws of 2013, item 1422) and are made available to Users free of charge in a form that allows downloading, recording and printing via the Platform.

§ 1 General information

1. These Regulations (hereinafter: Regulations) define the principles of use of the Internet service available at https://artelid.com (hereinafter: Platform).

2. By using the platform artelid.com you accept the Terms of Use, the current version of which can be found at www.artelid.com and the Privacy Policy, which is an integral part of these Terms of Use at www.artelid.com.

3. The owner of the artelid.com platform is:
Lidia Michalczyk running a sole proprietorship under the name ARTELID LIDIA MICHALCZYK with registered office in Tychy, ul. Budowlanych 35, 43-100 Tychy, NIP: 6481723895 REGON: 364488620
(hereinafter: Service Provider)

4. User, within the meaning of the Regulations, is any person who visits or uses the services of the Platform via a web browser.

5. Making the offer of the Service Provider available to the User via the Platform is free of charge. In particular, browsing the Service Provider’s offer is not subject to payment. The costs incurred by the User are related to the purchase of the Services. These costs do not depend on how many devices the User uses the Platform, and the User bears them once for each Service purchased.

6. Via the Platform, the Service Provider offers Users the opportunity to purchase access to educational content and to carry out the teaching process using this content (hereinafter: Service) on the Platform.

7. Within the meaning of the Regulations, the Service shall be understood as the didactic process carried out within the Platform in a mode personalized for each participant, enabling the commencement of learning at any time and its flexible organization in terms of time adapted to the participant’s own needs and possibilities, with the courses having the form of electronic video materials containing lectures, photos, electronic documents, exercises and tests, which are works within the meaning of the Act of 4 February 1994. On Copyright and Related Rights (uniform text Journal of Laws of 2006, No. 90, item 631 as amended), the use of which is licensed by the Service Provider. 8.

8. Use of the Platform to the full extent, including the placement of orders and purchase of Services is conditional on the creation by the User of an individual User Account, familiarization with and acceptance of the content of the Regulations. Acceptance by the User of the provisions of the Regulations is tantamount to the User submitting a statement that they have read the Regulations, understand their content and fully accept their provisions.

10.Consumer within the meaning of the Civil Code is a natural person making a legal transaction, concluding an agreement not directly related to its business or professional activity. The place of providing the Services to the Consumer is exclusively the Republic of Poland.

§ 2 Technical requirements

1. The platform requires a properly configured computer connected to the Internet. Using selected features of the Platform is also possible via compatible tablets and smartphones. 2.

2. The Provider is not responsible for any difficulties in using the Platform resulting from incorrect configuration of the User’s software or hardware, or resulting from problems with the User’s hardware or Internet connection.

3. In order to register a User Account, the User must have an established and active e-mail account.

§ 3 User Account

1. the creation of an individual User Account is necessary for the User to use the Platform and the Services provided by the Provider via the Platform. 2.

2. only natural persons may be the owners of a User Account on the Platform. 3.

3. natural persons who do not have legal capacity or who have limited legal capacity may create a User Account if they obtain the consent of their legal representative or legal guardian.

4. Creating a User Account on the Platform is free of charge. In order to do so, it is necessary to fill in the registration form and follow the instructions that appear during registration on the website www.artelid.com.

5. Approval of the registration form filled in by the User is tantamount to making a statement by the User that the personal data provided are true and that the User is entitled to dispose of such personal data. The User is responsible for providing personal data which is inconsistent with reality, untrue or concerning third parties, and not the User. 6.

6. The User’s data are data of a participant of the educational process carried out under the provision of the Service and are required for the proper conduct of the educational process. The Service Provider does not give the opportunity to change the data of a participant of the didactic process after the approval of the registration form.

7. It is forbidden for one person to create several User Accounts or to share a User Account with other people.

8. the User undertakes to secure and take care of confidential data such as access password to the User Account.

9. The User undertakes not to undertake actions that could destabilize the operation of the Service Provider’s services, or that could in any way hinder the use of the Platform to other Users.

10. the User undertakes not to attempt to gain access to resources to which they are not authorized. It is prohibited to use automated tools to send data to or retrieve data from the Service Provider’s servers.

11. The accounts of Users who do not comply with the rules of these Regulations may be blocked or deleted.

12. the agreement for use of the Platform is concluded for an indefinite period of time upon registration of the User Account.

13. the User may at any time cease using the service and delete their account by sending appropriate information to the e-mail address or postal address of the Provider given on the website www.artelid.com.

14. In order to optimize the educational process, the Platform collects detailed data on the User’s learning progress, including information about the lessons they have completed, exercises and tests, tasks they have completed, notes they have made, and marking of favorite lessons.

15. the data connected to the User’s educational process is archived on the Platform, unless the User deletes it or wishes to delete the User’s account.

§ 4 Conclusion of contract and performance

1. Orders for the purchase of Services can be placed 24 hours a day. Due to the personalized nature of the learning process carried out through the Platform, learning can begin at any time.

2. In order to place an order to purchase Services, the User shall perform at least the following actions, some of which may be repeated several times:

a) adding the Services to the basket;

b) choosing the type of payment;

c) placing an order in the store by using the “Order and pay” button.

3. The amount of the fees for the purchase of each Service is given within the Platform.

4. The available payment method is payment through the cooperating online payment providers.

5. Payment can be made, depending on the Service chosen:

a) immediately after placing the order via one of the online payment methods (payment processing in this case usually takes place within a few minutes of its initiation) or

b) cyclically via one of the on-line payment methods.

6. In the case referred to in paragraph 5(b), the User by entering into an agreement with the Service Provider and indicating a specific course subscription agrees to cyclically collect from the payment card by the online payment operator an amount of money equal to the fee for the Service. The online payment operator reserves the right to make several attempts to withdraw funds from the payment card in a given settlement period, especially if the previous attempt failed.

7. Detailed rules for the use of payment methods provided by third-party providers are set out under the relevant rules provided by these providers. The use of these forms of payment is subject to acceptance of the provisions of these regulations. Service Provider is not responsible for the implementation of the payment process by external providers.

8. Making a payment is tantamount to concluding an agreement between the User and the Service Provider in electronic form for the provision of the selected Service (or Services) courses in accordance with the description of the Service on the Platform and the provisions of the Regulations.

9. In the event that the payment is not made by the User or the User is exempt from the payment for participation, the conclusion of the Agreement occurs in electronic form at the moment of the User’s first logging on to the e-learning platform.

10. The conclusion of the Agreement may also take place in another way if the Service Provider makes such possibility available or by mutual agreement of the parties.

11. Full access to purchased courses within the Platform is activated after the payment has been made (conclusion of the Agreement).

12. The User’s first log-in to the purchased course on the Platform is tantamount to the commencement of the actual provision of the Service.

13. The maximum period of time permitted for the User to complete the Service of a single course depends on the subscription period specified for the course in question or, where there is a choice, the subscription period chosen by the User at the time of concluding the electronic Agreement. After the expiration of this period and in case of early termination of the Agreement, the User shall not be entitled to a refund of the whole or part of the fees paid for the Service.

§ 5 User rights and license 

1. The User is entitled to:
a) to gain access to educational materials made available to him/her as part of participation in the didactic process carried out under the Service within the time period specified in § 4 item 12 of these Regulations,
b) access educational materials in electronic form, provided for in the programme of a given educational process and to participate in the educational process carried out under the Service,
c) participate in special promotions and contests intended for Users.

2 The User shall be obliged to:
a) independently complete all stages of the didactic process carried out under the Service,
b) comply with other provisions of these Terms of Use. 3.

3. User acknowledges that all materials made available to him in connection with participation in learning processes carried out under the Services are the exclusive intellectual property of Provider or other relevant entities and are subject to legal protection under applicable laws (including the Act of 4 February 1994 on Copyright and Related Rights).

4. The user undertakes to use the materials made available to them through the Platform and the content contained therein (including, in particular, learning materials made available within the Platform) solely for the purpose of their own learning and not to make them available to third parties without the consent of the Service Provider.

5. Use of materials made available via the Platform outside the Platform requires the prior written consent of the Service Provider.

6. Service Provider reserves the right to periodically update the content of the courses offered, including modification of the content of lessons, tests and exercises and additional materials available as part of the continuous update service, which is covered by the offer.

7. In the case of violation of the provisions of this section of the Regulations, Service Provider and copyright owners may seek compensation from the User for any material or immaterial losses resulting from this violation.

§ 6 Service Provider’s rights and liability

1. Service Provider is obliged to diligently perform the Services described in the general provisions of the Regulations to the User.

2. The Service Provider reserves the right to temporarily block access to the Platform in order to conduct maintenance work.

3. Service Provider reserves the right to temporarily block the User’s Account or access to selected Services in the event that the security of the User’s Account is compromised – for example, when there is a suspicion of hacking into the User’s Account.

4. Service Provider reserves the right to impose additional restrictions on the use of the User Account, including removal of the User Account, in the event of any gross or persistent violation of the Regulations by the User or an attempt to act to the detriment of Service Provider, including in particular when the User

a) uses the User Account in a manner inconsistent with the Regulations,

b) uses or attempts to use the Platform in a manner inconsistent with its purpose,

c) violates or attempts to violate the technical protections of the Platform in order to gain unauthorized access to the Provider’s IT resources.

5. In the case described in point 4 above, the Service Provider is entitled to request the User to stop violating the Regulations. If the User fails to comply with the summons or fails to provide an explanation within 3 days, the Service Provider is entitled to remove the User’s Account with immediate effect. 6.

6. As a result of the removal of the User’s Account from the Platform by the Service Provider, the User loses access to all resources available on their account established on the Platform.

7. The service provider is not responsible for failure to perform or improper provision of services if this is due to circumstances beyond the control of the service provider, for which the service provider is not responsible, in particular due to acts or omissions of telecommunication operators, providers of telecommunication lines or electricity.

8. The Service Provider is not responsible for content posted, stored or transmitted to the Platform as part of the User’s use of the Services. Transmission of unlawful content is prohibited.

§ 7 Complaints

1. Complaint lodged by a User of the Service regarding non-performance or improper performance of the Services should include:
a) name and contact details of the person submitting the complaint,
b) e-mail (login) of the User Account which the complaint refers to,
c) subject matter of the complaint, including circumstances justifying the claim,
d) signature of the person submitting the complaint and date. 2.

2. The complaint should be sent by e-mail or post to the Service Provider’s address as provided on the website www.artelid.com

3. The response will be provided in the form in which the Service Provider received the application, to the address given in the application.

4. The complaint will be considered within 14 days from the date of receipt of written notification, unless the relevant provisions set a different time limit.

5. In a situation where in order to consider the notification it is necessary to obtain additional clarification from the User, the time limit for responding to the notification shall be extended by the time of providing the explanations by the User.

§ 8 Right to withdraw from the contract

1. First The provisions of this paragraph apply only to contracts concluded with Consumers.

2. In accordance with Article 27 of the Act of 30 May 2014 on consumer rights, the User who is a Consumer within 14 days of the conclusion of the Agreement has the right to withdraw from this agreement without giving any reason. The statement of withdrawal may be submitted by the Consumer by email to artelidlm@gmail.com or in another written form in accordance with consumer law.

3. The consumer in accordance with Article. 38 pt. 13 of the Act referred to in paragraph 1, shall not be entitled to withdraw from the contract for the supply of digital content that is not recorded on a tangible medium, if the provision of services began with the express consent of the Consumer before the expiry of the deadline for withdrawal from the contract and after informing him by the trader of the loss of the right to withdraw from the contract.

§ 9 Privacy policy and personal data protection

The detailed rules for the collection, processing and storage of personal data used to provide the Services through the Platform are described in the Privacy Policy, which can be found at: www.artelid.com.

§ 10 Offer changes and promotions 

1. The Service Provider reserves the right to change prices of Services on offer, withdraw some Services from the offer and introduce new ones and conduct promotional campaigns. This right does not affect orders placed before the effective date of price changes or promotional campaigns, and they will be implemented under the current rules. 2.

2.The duration of each promotion is limited.

3. Making a transaction can benefit from only one promotion, unless the Service Provider decides otherwise.

Promotions are not cumulative. In case of discounted Services no additional discount is applicable. In case of simultaneous running of several promotions, the User decides which promotion he/she wants to use.

§ 11 Final provisions

1. Service Provider shall not be liable for any hindrances in the implementation of the Service caused by random factors beyond the control of the Service Provider (including factors attributable to the User, third parties or force majeure).

2. The Agreement is considered to be completed at the end of the period referred to in the content of § 4 point 12 of these Regulations or by mutual agreement of the parties.

3. None of the provisions of these Regulations is intended to violate the rights of the User and the Consumer. It also may not be interpreted in this way, since in the event of any part of the Regulations being inconsistent with applicable law, Service Provider declares unconditional compliance with̨ and application of this law in place of the challenged provision of the Regulations.

4. registered Users will be notified of changes to the Terms and Conditions and their scope by e-mail (to e-mail indicated at registration or order) or in the form of a pop-up window during first login after the introduction of changes. Changes will be made in order to adapt the regulations to the current legal status. The user who does not agree to change the Regulations may terminate the contract for the provision of services by electronic means with one month’s notice.

In matters not covered by these Regulations shall apply̨ universally applicable provisions of Law.